Effective Date: 2026-04-27
Last Updated: 2026-04-27
1. Introduction
Welcome to Imago Dei Wellness (“we”, “us”, “our”).
These Terms and Conditions govern your use of our website located at https://www.imagodeiwellness.co.za and your purchase of products from us.
By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.
2. Company Information
Business Name: Imago Dei Wellness
Registration Number: 2026/050418/07
Physical Address: 369 Panorama, Centurion, 0157
Email: contact@imagodeiwellness.co.za
Phone: +2767 158 5302
VAT Number: [If applicable]
3. Products and Availability
We sell vitamins, supplements, and related wellness products.
- All products are subject to availability
- We reserve the right to discontinue products at any time
- Product images are for illustrative purposes and may differ slightly from actual products
4. Pricing and Payment
- All prices are listed in South African Rand (ZAR) and include VAT (where applicable)
- We reserve the right to change pricing at any time without prior notice
- Payment must be made in full before orders are processed
We accept payments via secure third-party payment providers.
5. Order Processing
- An order is only confirmed once payment has been received
- We reserve the right to refuse or cancel any order for any reason, including suspected fraud or stock errors
- If an order is cancelled after payment, a full refund will be issued
6. Shipping and Delivery
- Delivery times are estimates and may vary
- We are not responsible for delays caused by couriers or external factors
- Risk in the products passes to you upon delivery
Shipping fees and delivery details are outlined in our Shipping Policy.
7. Returns and Refunds
Our Returns Policy complies with the Consumer Protection Act (CPA).
7.1 Cooling-Off Period
You may return products within 7 days of delivery without penalty, provided:
- The product is unused
- The product is in its original packaging
7.2 Defective Products
If a product is defective, you may return it within 6 months for:
- Repair
- Replacement
- Refund
7.3 Non-Returnable Items
For hygiene and safety reasons, we may not accept returns of opened supplement products unless defective.
8. Use of Website
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorised access to our systems
- Distribute malicious software
We reserve the right to restrict or terminate access for violations.
9. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Imago Dei Wellness and is protected by applicable laws.
You may not reproduce or use our content without permission.
10. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect or consequential damages
- Our liability is limited to the value of the product purchased
11. Product Disclaimer (Supplements)
- Our products are not intended to diagnose, treat, cure, or prevent any disease
- Information provided on this website is not medical advice
- Always consult a healthcare professional before using supplements
12. Privacy
Your use of our website is also governed by our Privacy Policy, which complies with POPIA.
13. Changes to Terms
We reserve the right to update these Terms and Conditions at any time.
Changes will be effective upon publication on this website.
14. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
15. Dispute Resolution
In the event of a dispute:
- We encourage resolution through direct communication
- You may refer complaints to the Consumer Goods and Services Ombud
16. Contact Information
For any questions regarding these Terms and Conditions, please contact us:
Email: contact@imagodeiwellness.co.za
Phone: +2767 158 5302