Privacy Policy

Effective Date: 2026-04-27
Last Updated: 2026-04-27

1. Introduction

Welcome to Imago Dei Wellness (“we”, “us”, “our”).
We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website: https://www.imagodeiwellness.co.za

2. Responsible Party

Business Name: Imago Dei Wellness (2026/050418/07)
Registration Number: [If applicable]
Physical Address: 369 Panorama, Centurion, 0157
Email: contact@imagodeiwellness.co.za 
Phone: +2767 158 5302

3. Information We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • IP address and browser information
  • Purchase history
  • Any information you provide when contacting us

4. How We Collect Information

We collect personal information when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact us via email or forms
  • Browse our website (via cookies and tracking tools)

5. Purpose of Processing Personal Information

We collect and process your information to:

  • Process and deliver your orders
  • Communicate with you بشأن your purchases
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (only with your consent)
  • Comply with legal and regulatory obligations

6. Legal Basis for Processing

We process your personal information in terms of:

  • Your consent
  • Performance of a contract (e.g. fulfilling orders)
  • Compliance with legal obligations
  • Legitimate business interests

7. Sharing of Personal Information

We may share your information with:

  • Payment gateways (e.g. PayFast, Stripe, PayGate)
  • Courier and delivery partners
  • IT and hosting service providers
  • Marketing platforms (if you have consented)

We ensure all third parties comply with applicable data protection laws.

We do not sell your personal information.

8. International Data Transfers

Some of our service providers may be located outside South Africa.
Where this occurs, we ensure appropriate safeguards are in place to protect your information.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information, including:

  • SSL encryption
  • Secure payment processing
  • Access control and data minimisation

10. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, tax, and accounting requirements

11. Your Rights (POPIA)

You have the right to:

  • Access your personal information
  • Correct or update your information
  • Request deletion of your information
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator

Information Regulator (South Africa):
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za

12. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyse traffic
  • Personalise your experience

You can manage cookie preferences via your browser settings.

13. Marketing Communications

We will only send marketing emails if you:

  • Have opted in, or
  • Are an existing customer (where permitted by law)

You can unsubscribe at any time by clicking the link in our emails.

14. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

15. Children’s Privacy

Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

16. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

17. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us at:

Email: contact@imagodeiwellness.co.za 
Phone: +2767 158 5302

18. Product Disclaimer (Supplements)

The information on this website is provided for general informational purposes only and is not intended as medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a qualified healthcare professional before starting any supplement.